ENTEBBE — Uganda Civil Aviation Authority (UCAA) and Entebbe International Airport retained the prestigious ISO 9001:2015 Quality Management Systems (QMS) Certification, Mr. Vianney Luggya, UCAA, Manager Public Affairs has said.
Mr. Luggya said the process followed strict compliance with stringent requirements of the standard by the United Kingdom Accreditation Service (UKAS).
The Certification body approved and re-certified UCAA, Entebbe Airport and 11 aerodromes to the ISO 9001:2015 standard in July 2021 for a period of three (3) years up to 2024.
Luggya said UCAA will undergo annual surveillance audits for monitoring and assessment purposes to ensure compliance and continuous improvement.
The QMS recertification audit on Uganda was conducted from April 10 to May 21, 2021. The certification was also awarded to Arua, Gulu, Kidepo, Jinja, Kasese, Kisoro, Pakuba, Soroti, Tororo, Mbarara and Moroto Airfields.
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS).
Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify.
ISO 9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees.
The QMS ISO 9001:2015 certification was first awarded to Uganda in December 2018.
Mr. Luggya said it is a transition from the ISO 9001:2008 standard that was attained by UCAA and Entebbe International Airport in 2016.
“It relates to the provision of aeronautical services within the Flight Information Region of Uganda to include regulation, licensing, air navigation services, search and rescue, certification of air operators, operation and maintenance of aerodromes, security and corporate support services,” Luggya said.
He added that this certification implies that the holder has systems and processes in place that meet the needs of all interested parties in the aviation industry, including statutory and regulatory requirements.
UCAA plans consider risks and opportunities in the industry and this gives internal and external confidence that the QMS is based on an international standard that can be compared across the globe.
Key among othere, Quality, Safety and Security concerns are core in aviation and industry players look at quality management certification as a demonstration of commitment to excellence.