KAMPALA – The Uganda Civil Aviation Authority (UCAA) announces the operationalization of the new e- Air Service Licensing system portal which can be accessed at caa.go.ug
The development has been introduced following the long and tedious manual process where the applicant has been required to obtain and fill a form, attach associated documents, and finally present the file to the UCAA for manual processing.
UCAA is optimistic that the new development will work well as it has pass-through thorough check and interaction with other government agencies relevant to applicant verification.
The development is a result of the engagement meeting held between UCAA and aviation stakeholders in September 2019 where a decision was reached to introduce an online portal that allows air operators to easily apply for the air service license.
Mr. James Mubiru, the Head of ICT at CAA said the automation process is aimed at improving service delivery and cutting costs on the operators as compared to the old system of manual application and physical handing in of applications.
Mr. Mubiru said the applicant can easily track the time the application was submitted among other advantages.
The portal was launched during CAA’s Air Service Licensing Committee meeting held at Mestil Hotel in Nsambya where three air service providers defended their applications to operate in Uganda.
The applicants included Zone four International Airlines Ltd, Grand Air services and Jetways Airlines Limited.
Eng Edward Mike Ndawula, Chairman Board CAA said the public hearing was meant for the air service applicants to defend their applications and clearly highlighting their intentions while in business.
“It is a strong recommendation that they come before the board for a public hearing where members of the public are invited; they make a presentation on their capacities and capabilities, then questions asked for clarification. Many times on our part as a board, we want to find out that what was presented is exactly what these guys present because