KAMPALA — Insurance Regulatory Authority of Uganda (IRA) said that the insurance players have unanimously agreed to support government efforts in
preventing the spread of COVID-19 by making an exemption to the standard policy terms and conditions
Insurance firms will now admit valid claims for medical expenses for the treatment of insured
patients infected with COVID-19.
Alhaj Kaddunabbi Lubega, the Chief Executive Officer, IRA in a statement released Wednesday April 08 said that the existing medical insurance policies will provide cover for COVID-19 which may include testing, treatment and care at the government designated
This come as a relief given the fact that majority of insurance policies exclude cover for pandemics due to their catastrophic nature.
He encouraged medical insurance policyholders and other customers to seek further details and clarifications from their medical insurance providers.
“The IRA will continue to monitor the situation and give additional guidance where necessary,” he wrote.
He also encouraged medical insurance customers to follow the guidelines provided by Ministry of Health and further advise persons who exhibit symptoms or suspect exposure to the
coronavirus to contact the Health officials through the toll free lines 0800-100066 or 0800-203033.