KAMPALA – Letshego Uganda Limited has dismissed accusations of cheating teachers and policemen in Loans Scam
On Thursday, May 21, 2020, a local newspaper published a story titled “5000 teachers and policemen cheated in Loans Scam” where it is alleged that Letshego Uganda customers (teachers and policemen) are fraudulently compelled to refund money lent to them.
Roger Mugisha, the Financial Institution’s Head of Corporate Communications noted that four years back, they received related complaints and reported a case at Jinja road police station.
“In 2015, through our branches, we received complaints related to loan disbursements where applicants from districts like Iganga, Jinja and Luwero were raising queries pertaining to deductions being made from their salary and yet they hadn’t applied for the loan (s),” said Mugisha.
“Letshego reported a case at Jinja road police station, vide Police Ref/CRB2979/2015 and Gef 29/2019. Letshego continues to cooperate with the Police to ensure these cases are logically concluded,” he added.
Mugisga said “We wish to emphasize that Letshego is the victim because it is the institution that lost money and not a beneficiary of the fraud.”
He said that at Letshego, they are bound by Customer Protection guidelines issued by Uganda Microfinance Regulatory Authority (UMRA) which embody transparency and integrity.
“We cannot cheat customers who we open doors every day to serve and the ONLY reason we exist,” Mugisha said.