KAMPALA — Barely a month after the StarTimes, a Chinese pay-television company, introduced an interactive online shopping platform named StarTimes GO, the platform could be the future
The platform that offers the public access to an enhanced shopping experience through integrated services available via television, online and telephone calls is now able to serve more across the Continent.
“As an integrated platform, StarTimes GO is featuring the TOP e-shopping service available based on various media.
TOP e-shopping service is an acronym for the main shopping methods available on StarTimes GO: TV shopping, Online Shopping and Phone-call shopping (TOP),” StarTimes Public Relations Manager Cleopatra Koheirwe explained in a release on Monday May 11.
The digital shopping platform is available through the company’s over the top streaming media application StarTimes ON and as 15 minute programs that broadcast on the pay television platform’s including Sanyuka TV, Face TV and Magic 1 HD channels where customers will be in a position to select, order and pay for different products through the application’s electronic wallet options.
She said that the broadcaster has progressively put significant emphasis on its research and development in order to understand the customers’ demand for convenient solutions aimed at spending less time but achieving more.
“The other convenient way is to visit the official Facebook page of StarTimes, on which the recent available special offers are presented; meanwhile, any relevant questions can be answered in time once a comment is left under the post. An interested customer can also go to the ugmall.startimestv.com web page.”
‘Phone-call shopping service is mainly supported by the Call Centre of StarTimes so you can make your order by calling 0317117777. The operator on the phone is able to further explain the details of delivery and installation. The delivery team will contact you and agree on the convenient time and right place to deliver, and adjust the schedule according to your order on call”
“For specific requirement of installation, a call in advance may have the team fully prepared with the proper equipment”.