KAMPALA — The first customer to purchase using StarTimes Go, an electronic shop of StarTimes has been connected amid excitement from both parties.
After watching the TV programme StarTimes GO, a one Sula decided to buy a solar kit alongside with a 24″ Digital LED TV.
She made a call to StarTimes to order the products and was quite pleased with the door to door delivery and installation.
While receiving her order, Sula said she was extremely impressed with the company’s innovation.
“I like that StarTimes can easily be accessed in terms of customer care services unlike some service providers. I was interested in buying the solar kit which helps during power blackout situations. It will also help us enjoy our family TV-watching time without worrying about unstable power supply. I was relieved to know that we can pay for the solar kit in instalments.”
Mr. Franklin Wang, the StarTimes CEO in Uganda remarked:
“We have been thinking of the considerate services which make the digital life available to more people hence the e-shopping platform StarTimes GO”.
“We appreciate the support and trust given by the customers; and thanks to our staff in call centre, delivery car fleet and installation team, the StarTimes GO is operating as we expected and will keep providing products of quality to the public.”
Meanwhile, the captain of the car fleet for delivery, Charles, escorted the products to the customer’s home about 40km outside the capital.
“It is not quite convenient for a family living far away from the city centre to carry these products home. We hope that the customers can enjoy their shopping with StarTimes GO from the beginning to the end.”
The interactive application, StarTimes Go helps customers to buy items like decoder, TV or solar system online.