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Govt takes tougher stand on MTN, deported managers replaced

President Museveni meets with MTN officials led by Group CEO Rob Shuter and their MTN Uganda Chairman Charles Mbire on the sidelines of #AfricaNow summit in Munyonyo, Kampala. (PPU PHOTO)

KAMPALA – Uganda’s government has dug its claws deeper into leading telecom giants MTN operations and forced the company to hire local staff to top positions, amid the turbulent relationship marred with accusations of espionage.

In notices sent out today, MTN has advertised for the posts of its fired staff and also went further to create a new managerial position, Risk and Compliance in its new structural changes.

According to the advert, MTN is seeking interested people to apply for positions of General Manager-Mobile Financial Services whose duties will include; to develop and execute strategy, policies and procedures for the rollout of mobile money services initiatives and ensure sustainable market dominance as set out in MTN Uganda business plans.

The other position up for grabs is General Manager -Enterprise Business Unit and the successful candidate’s duties will be to manage and direct the company’s Enterprise business unit within the framework of the agreed business strategy and to meet operational targets for revenues, profitability and customer satisfaction.

The hired manager will also be required to provide professional sales inputs to the creation and maintenance of MTN Uganda enterprise business strategy that will deliver shareholder value.

Additionally, MTN is also looking for General Manager-Sales and Distribution to manage the execution and implementation of the sales and distribution strategy within the company. To oversee the direction and control of all the sales and distribution in the company, ensuring they are streamlined for maximum efficiency and effectiveness.

The deported Chief Marketing Officer is set to be replaced after her job was put up for grabs and the new member will be mandated to develop and execute the overall marketing strategy for the acquisition and retention of customers and the growth value of those subscribers as well as work to maintain market share leadership of MTN within the industry.

For the very first time in its structure, MTN is hiring General Manager-Risk and Compliance whose duty will be to implement a compliance second in line assurance function and framework for the company and its board of directors with the main purpose of being to effectively manage all risk exposures of an internal or external nature and ensure existence of effective internal processes and policies in general and specifically in relation to compliance to laws and regulations across the MTN footprint.

MTN Uganda Chief Executive Officer, Belgian Wim Vanhelleputte was unceremoniously deported in February 2019 (FILE PHOTO)

The South African based company has been in the limelight in the past few months following the unceremonious deportation of its Chief Executive Officer (CEO) Wim Vanhelleputte to Belgium on 14th February 2019 and ordered to stay out of Uganda indefinitely.

Vanhelleputte’s deportation followed the arrest and deportation of three other senior managers including; chief marketing officer, Olivier Prentout, the mobile money general manager Elsa Mussolini and general manager for sales and distribution Annie Tabura.

The MTN deportations came in the midst of investigations that kicked off in July 2018 when a team from the Internal Security Organ raided MTN call centre in Mutundwe-Kampala with reports that the investigators walked away with the company’s servers.

After the raid, more MTN staff were put under investigations with accusations that the team committed espionage when they leaked top National Security secrets to Rwanda, with ISO believed to widen its net to look into allegations of money laundering and tax evasion.

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