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HP partners with UNBS for double raid on counterfeit print supplies, computers

HP Uganda sales executives showcase some of the new HP Products on the Uganda Market. Global computers producers, HP, have partnered with UNBS to stamp out counterfeits that have clogged the market (FILE PHOTO)

KAMPALA – Global computers producers, HP, and Ugandan authorities on Tuesday conducted a highly successful operation to halt the trade of counterfeit HP branded print cartridges in the Kampala area.

In August 2018, Uganda National Bureau of Standards (UNBS) officials carried out a massive double raid, successfully disrupting the criminal dealings of two large-scale retailers of counterfeit HP print cartridges.

Several premises were targeted as part of the raid, including extensive outlet stores and a hidden manufacturing site for fakes. As a result, the authorities seized over 18,000 ready-for-sale illicit print cartridges.

Counterfeiting is a crime. For users, such as illegal imitations which can cause a multitude of problems that can cause performance and reliability issues.

If one’s printer breaks as a result of using counterfeit printer ink or toner, the person could also have issues with their manufacturer’s warranty becoming not inapplicable.

In contrast, original HP products are designed to meet HP’s strict quality and reliability standards, based on a long history of inventing and testing. Original HP LaserJet and HP InkJet cartridges, unlike counterfeits, benefit from superior performance and consistent results.

“HP commends the cooperation and swift action of Ugandan officials and their determination to apprehend and prosecute counterfeiters who break the law. We are proud of our continued work to bring counterfeiters to justice, not only in Africa but throughout the world,” said Glenn Jones, Global Anti-Counterfeiting Program Investigations & Enforcement Operations Manager, HP.

He added that “Through our unwavering efforts and commitment to removing counterfeit products from the market, we continue to focus on the protection of our customers through our Anti Counterfeiting and Fraud Programme.”

Across EMEA over the last five years, approximately 12 million counterfeits and components have been seized by local authorities, supported by HP. HP has conducted over 4,500 audits and inspections (CPPAs and CDIs) of partners’ stocks or suspicious deliveries for customers.

Through HP’s Anti Counterfeiting and Fraud (ACF) Programme, the company actively educates its customers and partners to be vigilant against fake printing supplies. It also cooperates closely with local and global law enforcement authorities to detect and dismantle illegal operations that produce counterfeit HP printing components.

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